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Topic #support

Total posts: 42

@Nosat

Donation Error: Invalid address

I am getting this error when I try to donate.

Has anyone been able to use the donate feature since the recent blockchain migration?


#BugReport #support



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@Nosat

Unable to Donate, Decoy Outputs Error

When I try to make a donation via the donate button in posts I get an error.

I am able to donate intermittently with another test bittube account.

I have tried to donate using Brave and Chrome browsers.

I am able to donate directly through the Airtime extension


It looks like it might have something to do with the donation site code, possibly since the hardfork.


#BugReport #support

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Comments

By Georgie

I just donated 1.0 TUBEs ($ 0.01 USD)

By nachodon

ok just got one to go through here ...hmm

By nachodon

I just donated 1.0 TUBEs ($ 0.01 USD)

By Nosat

@batteryaziz Are there any recommendations for this situation?

@dmnd

Palladium Module

Cualquier duda que tengas preguntala en #support-es

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@Nosat

TUBE Missing From Online Wallet

I had over 700 TUBE in my online wallet. I also am not able to view transactions earlier than (04 April 2020 03:25:03)

Is this issue related to the hard fork?


#BugReport #support

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Comments

By Nosat

Solved

https://bittube.tv/post/32ef701f-c129-4baa-a41e-edcb11b38820

By nachodon

this still the case? i tried tipping you but didn't show up in the comments.

By TropicalHouse

Import transactions by clicking on the gear.

@Gartenwulf

🚀💰 Finanziere mir bessere Bildqualität | Sony RX0

#support #camera

●▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬●

Hier gehts zum Unterstützer Link via PayPal: https://www.paypal.com/pools/c/8lWluMN873

Die Kamera verbessert nicht nur die Bildqualität. Durch die möglichkeit ein Mini Rode Micro

dort anzuschließen, verbessert sich gnadenlos die Tonqualli. Insbesondere bei störenden

Hintergrund Geräuschen kann man so erstmalig im Baum oder der Luft verstehen

was ich gerade Live erzähle.

Quelle für Videoausschnitt: https://www.youtube.com/watch?v=0YzoNNJlkxI

●▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬●

🌳🐵 Wenn du Gartenwulf Videoclips Unterstützen möchtest:

💶 per PayPal: https://www.paypal.com/pools/c/8lWluMN873

💰 per Bitcoin: bc1qleqftndqgy870a2puwkjyryrqkvj9etlwkaa6qz0q984a5s49p6quqmpha

🎬 oder so: https://www.youtube.com/watch?v=KVDZlomr5_o

----------------- https://www.youtube.com/watch?v=M4MmidYntC0

●▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬●

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@HodlnautNuñez

#bugreport Can't donate $tubes

@batteryaziz #support #helpdesk It allowed me to donate to you but other users is not letting me.

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Comments

By ShakmGaming

Yes, do what @batteryaziz suggested, it worked for me.

By batteryaziz

go to your extension wallet and check that it is synced up properly. This is the current block height https://explorer.bit.tube/q/height . If it is lagging behind, do "import transaction" under the gear icon to sync it up. Then try again.

@DoctorVirtual

Text Post

#support #helpdesk


I am unable to upload videos. Is it because of the beta version ?

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Comments

By batteryaziz

16mbps for 720p is a lot (you can go down to 5mbps for 720p60). Convert the video with handbrake for example and try uploading it again just to test if it makes a difference. It shouldn't, but you never know. I've uploaded 4K high bitrate no problem so... Video playback is native currently so you have to be mindful about the bitrate for others.

By DoctorVirtual

Just wandering isa the video size the problem because of the length of the video ?

By batteryaziz

is it working now?

By A.Corvorum

should not be problem of the user lvl ...

what extension and compression have the video file?

By bittca6x

no, you need have status "verified", Check this -> https://kb.bittubeapp.com/article/66-create-an-account -> "Verify your phone number"

@ddbRadio

Text Post

#support we lose all Bitube Tubes value from our old Bittube, we cant find it in wallet, nothing .. the airtime extension shows us only.. the new Value after beginning the new Bitube..what happend..whtats going wrong?

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By A.Corvorum

we are adding tools to merge the wallets, please, contact with the help-desk on https://kb.bittubeapp.com/


cheers!

@Rachel88

Text Post

#support #helpdesk please fix this I tried to post a video from my iPad and it just had the blue lines not even the video thumbnail came up @batteryaziz

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Comments

By Rachel88

@batteryaziz it's ok now I've sorted it out

By Rachel88

@batteryaziz I just converted it and tried posting it on here but it glitches out and reloaded my profile page and the video wasn’t there.

By Rachel88

@batteryaziz will this work with my iPad air 2?

By batteryaziz

Try export to MPEG-4, that is the standard supported format. https://www.iskysoft.com/video-editing/imovie-projects-export.html

By batteryaziz

what format is the video?

By Rachel88

@batteryaziz yes well from iMovie app

By batteryaziz

Safari?

@Shakm Gaming 🕹️

Text Post

#support #bugreportdone I can't seem to edit my video posts anymore (text posts work fine though), because the "update post" button isn't clickable (looks sort of greyed out as well); my previous post right below being one example,

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Comments

By artware.solutions

Same to me

By batteryaziz

yeah same problem. devs are informed.

#music

#gaming

#bugreportdone

#photography

#bitcoin

#relax

#video

#monetization

#travel

#art