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@Double Oh 7

#bugreport

#bugreportdone


i make all my videos on my iPhone X and record them in mp4. The 1st video I uploaded, uploaded quickly with no problems. I uploaded a picture just fine and then as soon as I tried to upload any more videos (I have thousands to upload) I was met with this error message.


This error message appears every time I try to upload any of my iPhone X mp4 videos and I am unable to upload videos at all!


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Comments

By A.Corvorum

hello!


check the type the phone codec ... we know apple support H.265 , this new code is only playable on Safari browser.


As all video streamers (netflix,hbo,...) we support mp4 up to H.264, sure that will be the issue


we show the media information on :

https://kb.bittubeapp.com/article/155-upload-media


enjoy bittubers!